1. Introduction
Silk Pay ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, payment details, and other data provided during account registration.
- Transaction Data: Payment history, amounts, and payment methods.
- Technical Data: IP address, browser type, device information, and usage data collected through cookies or tracking technologies.
3. How We Use Your Information
We use your data to:
- Process transactions and provide our payment services.
- Improve our platform and user experience.
- Ensure security, fraud prevention, and legal compliance.
- Communicate important updates, promotions, or service-related notifications.
4. How We Share Your Information
We do not sell your data. However, we may share it with:
- Service Providers: Third-party processors for payment handling, fraud detection, and analytics.
- Legal Authorities: When required to comply with legal obligations or protect our rights.
5. Data Security
We implement industry-standard security measures to protect your data. However, no online transmission is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data.
- Opt-out of marketing communications.
- Request data portability.
To exercise these rights, contact us at [email address].
7. Cookies and Tracking Technologies
We use cookies to enhance user experience and track website activity. You can manage cookie preferences in your browser settings.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
9. Contact Us
For questions about this Privacy Policy, please contact us at:
Phone: +34 630 41 73 54
Address: C. de Eloy Gonzalo, 27, Chamberí, Planta 3, 28010 Madrid
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