Terms and Conditions

Last Updated: 02/12/2025

Welcome to Silk Pay! These Terms and Conditions ("Terms") govern your access and use of our website, services, and platform. By using Silk Pay, you agree to comply with these Terms. If you do not agree, please do not use our services.

1. Definitions

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• "Silk Pay," "we," "our," or "us" refers to the company providing payment solutions.
• "User," "you," or "your" refers to any individual or entity using Silk Pay services.
• "Services" refers to all functionalities, products, and APIs offered by Silk Pay.

2. Eligibility

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To use Silk Pay, you must be at least 18 years old and comply with all applicable laws and regulations.

3. Services Provided

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Silk Pay offers an API-based payment solution for landlords, property managers, and real estate agencies. Services include:

• Rent payment processing
• Automated recurring payments
• Reward and cashback programs
• Financial reporting and analytics

We reserve the right to modify or discontinue any service at our discretion.

4. User Obligations

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By using Silk Pay, you agree to:

• Provide accurate and updated information.
• Comply with all applicable laws and regulations.
• Use the platform for its intended purpose and not for fraudulent activities.
• Maintain the confidentiality of your account credentials.

5. Fees and Payments

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Silk Pay may charge fees for certain services. Fees and pricing structures will be disclosed before any transactions. You authorize us to deduct applicable fees from transactions processed through our platform.

6. Rewards Program

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Users may earn cashback or rewards through qualifying transactions. Rewards are subject to change and must be used within the stated timeframe. Silk Pay reserves the right to modify or terminate the rewards program at any time.

7. Limitation of Liability

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Silk Pay is not responsible for any:

• Payment failures caused by third-party financial institutions.
• Unauthorized transactions resulting from user negligence.
• Delays or errors beyond our reasonable control.

Our liability is limited to the extent permitted by law.

8. Termination

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We may suspend or terminate your access to Silk Pay if we suspect fraud, misuse, or violation of these Terms. Users may also terminate their accounts at any time by contacting support.

9. Privacy Policy

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Your use of Silk Pay is also governed by our Privacy Policy, which outlines how we collect, use, and protect your data.

10. Governing Law and Dispute Resolution

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These Terms are governed by the laws of [Insert Jurisdiction]. Any disputes will be resolved through arbitration or in the courts of [Insert Jurisdiction].

11. Changes to Terms

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Silk Pay may update these Terms periodically. Continued use of the services after changes take effect constitutes acceptance of the new Terms.

12. Contact Information

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For any questions or concerns regarding these Terms, contact us at:
+34 630 41 73 54"
C. de Eloy Gonzalo, 27, Chamberí, Planta 3, 28010 Madrid

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